Car Rental Guide
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4.6 / 5
What is going to happen if I cause a damage to the rental car?
The driver is responsible for any damage on the rented car. The amount can be up to the blocked deposit on your credit card. For any accident caused, you will need to get a police report. Please also contact directly the local rental car agency. They will instruct you what is the procedure. If you don't have taken out any extra insurance, you might be charged up to the deposit amount blocked on your credit card. If you have a full comprehensive refund insurance, please ask for the invoice of the damage by the local company. With the invoice, you can request a refund by the insurance.
What is the fuel policy of the car rental company in San Juan?
The fuel policy depends on the rental car supplier. They have it written clearly in the terms and conditions shown on our website. There is also a filter option to choose which fuel policy you prefer. The most common fuel policy is FULL TO FULL - you will receive the car with the fuel tank. To avoid fuel charges, you will need to return it with the same amount of fuel as it was given. The missing fuel will be charged on return REPURCHASE FUEL - the car will be supplied with a full tank for which you will be charged at the rental desk. You can use as much fuel as need. No refund will be given on unused fuel. Please, always check the fuel policy before you decide to rent the car.
Is it possible to pick up my car late at night?
Some of the companies work after opening hours in order to provide you with the best service. Processing with your booking you will be asked to choose your pick-up time at the website. As long as you can see the green button BOOK NOW it means you are able to pick up your car at the indicated time. Please, be advised that some of the rental car agencies may apply an extra charge for out f hour service. You will find it in the terms and conditions. In order to check opening hours of selected rental car agency, you can click on the car picture. You will see easily the opening hours for the most agencies.
Are the cars non smoking or I can choose option for smokers?
All our cars are non-smoking and there is no possibility to choose a car where you can smoke in. Why? This rule is mainly settled up due to your safety and comfort. In many countries it is forbidden to smoke when driving and if the local police stop you can get a high fine. Hot ash from the cigarette can destroy the car seat or other parts of the car when falls on the upholstering. It also leaves a very unpleasant smell which is very difficult to remove and therefore forbidden. Other customers can refuse to take a car like this.
For how long I need to hold my drivers license in order to rent a car in San Juan?
The most suppliers require a valid drivers license for at least one year. Some agencies can ask you to provide a drivers license which is valid for more, for instance, two or even three years. We always strongly recommend our clients to see the terms and conditions for selected agency and car and read them carefully. At the time of rental, your driver license needs to have the required time of validity. This is a mandatory document and if you fail to provide it, the agent refuses to give you the car due to an invalid drivers license.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Please could you send me the Invoice for my record? e-mail: firstname.lastname@example.org